Desku
About Desku
Desku is an innovative AI-powered customer support platform tailored for E-commerce and SaaS businesses. By automating interactions and integrating advanced chatbots, Desku enhances user experiences, increases efficiency, and provides insights to optimize performance. It simplifies customer service, improves response times, and drives growth for users.
Desku offers a variety of pricing plans including a Free Forever Plan and a starting tier at $19/month. Each plan provides unique features and functionalities, helping businesses of all sizes leverage AI-driven customer support. Upgrading enables users to access more advanced capabilities and enhance service quality.
Desku's user interface is designed for seamless navigation, enabling users to access multiple features effortlessly. Its intuitive layout and user-friendly design ensure a streamlined experience, allowing businesses to manage customer interactions, integrate with other tools, and access valuable insights without complexity.
How Desku works
Users start by signing up on Desku, setting up their accounts, and integrating existing data. The platform's onboarding guide ensures quick familiarization, and users can then access features like live chat, chatbots, and knowledge bases. With AI-driven automation, teams can respond to inquiries swiftly and effectively, improving overall customer service.
Key Features for Desku
AI Chatbot Builder
Desku's AI Chatbot Builder offers a no-code solution for crafting versatile chatbots that automate customer interactions 24/7. This unique feature empowers businesses to streamline communication, provide instant responses, and enhance user engagement, significantly improving customer satisfaction and support processes.
Live Chat Feature
Desku's live chat feature allows businesses to engage customers in real time, facilitating instant communication and support. This essential functionality not only boosts customer engagement but also helps increase conversion rates, enhancing overall user experience and satisfaction.
Knowledge Base Creation
Desku provides an easy-to-use knowledge base creation tool, empowering users to compile relevant information and resources for self-service support. This feature reduces inquiries by equipping customers with instant access to answers, improving efficiency and promoting user autonomy.
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