Jochem

About Jochem

Jochem is an innovative AI-powered platform that transforms how organizations handle queries from customers and employees. By seamlessly integrating into existing toolstacks, Jochem offers instant answers and connects users with in-house experts. This reduces search time, streamlines support, and enhances overall knowledge management.

Jochem offers flexible pricing plans tailored for various organizations. Users benefit from tiered features, with a free trial allowing access to basic functionalities. Upgrading unlocks additional expert matching capabilities and enhanced knowledge management tools, maximizing operational efficiency and support response time for businesses.

Jochem boasts an intuitive user interface designed for seamless interaction. The layout simplifies navigating features, whether users seek answers or expert knowledge. Unique elements, such as smart matching and an integrated knowledge base, enhance usability, positioning Jochem as a user-friendly solution for knowledge management.

How Jochem works

Users begin by onboarding with Jochem, integrating it into their existing toolstack. From there, they can easily ask questions related to customer or employee inquiries. Jochem's AI processes these questions, providing instant answers or matching queries to relevant in-house experts when needed, streamlining support and knowledge management.

Key Features for Jochem

Instant Query Response

Jochem's instant query response feature offers rapid solutions to both customer and employee inquiries. This functionality allows users to bypass lengthy searches, significantly enhancing efficiency and improving support operations. By providing immediate answers, Jochem transforms organizational knowledge and elevates overall workflow effectiveness.

Expert Matching

Jochem’s expert matching feature connects users to the right in-house experts based on their specific questions. This intelligent process ensures that queries are directed to knowledgeable team members, streamlining communication and facilitating accurate information sharing while reducing reliance on manual searches for assistance.

Continuous Knowledge Enhancement

Jochem continuously enhances the knowledge base by capturing new insights from user interactions. This process reduces repetitive queries directed to experts and improves overall team efficiency. By keeping the knowledge base updated, Jochem ensures that information remains accurate and relevant, benefiting all users effectively.