CX Assist
About CX Assist
CX Assist is an AI-powered email assistant designed to revolutionize inbox management. Targeting businesses and freelancers, it automates email responses by training on user-specific content. With advanced features, users benefit from timely replies, improved customer support, and increased productivity without sacrificing personalization.
CX Assist offers a free plan for up to 50 emails, a Pro plan for individuals at $15 with 5,000 emails, and a Scale plan at $150 for 50,000 emails monthly. Upgrading provides increased email capacity and premium support, making it ideal for growing businesses needing automation.
CX Assist's user interface is intuitive and user-friendly, enabling quick setup and straightforward navigation. The platform's design focuses on enhancing user experience, offering seamless email management with unique features like customizable personas that cater to different response needs, ensuring efficient communication.
How CX Assist works
Users interact with CX Assist by signing in with Google or Microsoft, training the AI with their email content, and setting personalized response rules. Once configured, the assistant effectively handles emails, allowing users to automatically respond to inquiries based on trained data, enhancing productivity and client relations.
Key Features for CX Assist
AI-Powered Email Responses
CX Assist's AI-powered email responses enable quick, personalized communication. This feature utilizes user-supplied content to ensure accurate and timely replies, enhancing client engagement and satisfaction, ultimately saving users time and maximizing efficiency in their email management.
Customizable Response Rules
The customizable response rules feature of CX Assist allows users to set specific criteria for email handling, including prioritization by urgency or keywords. This flexibility ensures that each email is addressed appropriately, balancing automation with the necessary human touch for optimal customer service.
Integrated Knowledge Base
CX Assist's integrated knowledge base lets users upload crucial documents to train the AI effectively. This unique feature ensures that the assistant understands the user’s brand tone, delivering consistent, high-quality responses across all communications, thereby enhancing overall customer experience and satisfaction.
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