Sobel
About Sobel
Sobel is a customer support platform tailored for early-stage startups, enabling seamless communication within your product. With its innovative Messenger integration, users can reach support without leaving your application. This elevates customer experience, helping teams address inquiries efficiently and engage their audience effectively.
Sobel offers a free entry-level plan with essential features like Messenger Widget, Knowledge Base, and Shared Inbox for up to 4 seats, with additional seats for $10 each. Join the waitlist to access exclusive discounts for early adopters and ensure your team provides excellent support.
Sobel's user interface features an intuitive layout that enhances navigation and browsing. The design promotes seamless interaction with its unique Messenger feature, allowing users to easily access support while staying within your product. Sobel prioritizes user-friendliness, simplifying customer engagement and support processes.
How Sobel works
Users interact with Sobel by joining a waitlist and onboarding easily to access main features. Once registered, teams can implement the Messenger widget in their products, utilizing a shared inbox to manage communications. The knowledge base assists users in finding answers, enhancing the support experience seamlessly.
Key Features for Sobel
Messenger Integration
Sobel's Messenger integration allows users to access support directly within your product. This unique feature enhances responsiveness, ensuring users can effortlessly communicate with support teams while enjoying a seamless experience. Sobel prioritizes user satisfaction by making support more efficient and engaging.
Knowledge Base
The knowledge base feature in Sobel helps users find answers before reaching out to support. By publishing articles and integrating this tool with Messenger, Sobel enhances customer self-service options, improving efficiency and reducing the pressure on support teams, maximizing the overall user experience.
Blazing-Fast Inbox
Sobel's Blazing-Fast Inbox organizes and prioritizes conversations, allowing support teams to manage inquiries effectively. Users can assign conversations to individuals, ensuring prompt responses. This feature enhances productivity and user satisfaction, making Sobel a valuable tool for startups focused on excellent customer support.
