Postal

About Postal

Let's be honest: managing business mail is a relic of the past that desperately needs a modern solution. Enter Postal, which isn't just another virtual mailbox—it's an AI-native command center for your company's physical correspondence. At its core, Postal provides businesses with a legitimate, professional street address to use for everything from state filings and IRS notices to vendor invoices. This eliminates the unprofessional look of using a home apartment address or the inflexibility of a PO Box. But where Postal truly shines is its intelligent layer. It doesn't just scan your mail; it uses powerful AI to read it, summarize it, flag urgency, and even recommend actions. It's designed for the modern, distributed company—whether you're a solo founder working from a beach, a scaling startup with a remote team, or an international firm needing a U.S. foothold. The value proposition is crystal clear: regain hours of administrative time, never miss a critical deadline buried in an envelope again, and present a unified, credible business front to the world, all from a single, secure dashboard.

Features of Postal

AI-Powered Virtual Mailbox

This is the heart of Postal and my absolute favorite feature. It transforms your physical mail into a searchable, filterable digital inbox. Every piece of mail is securely scanned, but then AI goes to work, providing instant summaries, extracting key details like due dates and amounts, and flagging what's urgent. You can literally chat with your mail to ask questions, and it will pull answers directly from the document with citations. It turns the dreaded "mail pile" into a manageable task list you can handle from anywhere.

Compliance-First Security & Services

Postal is built for businesses that handle sensitive data. Their facilities and processes are designed to meet SOC 2 and HIPAA compliance standards, which is a massive trust signal. Beyond just secure storage, they offer a standout "hand-off" service. You can instantly tag their internal compliance team on any piece of mail—like a state filing or insurance document—and they'll handle the required action for you. This turns a complex liability into a simple, outsourced task.

Electronic Check Deposit

For any business receiving paper checks, this feature is a game-changer for cash flow. When a check arrives at your Postal address, you're notified immediately. With a few clicks in your dashboard, you can request a deposit. Postal then works with your bank to process it electronically via remote deposit capture. It dramatically speeds up the deposit cycle without you ever needing to touch the physical check.

Unified Business Address

Postal provides a single, real street address for all your business needs. This isn't a PO Box or a shared coworking space address; it's a professional location you can use consistently with the IRS, state agencies, banks, and vendors. This creates a stable, professional identity for your business, which is crucial for credibility, especially for new, remote, or international companies establishing a U.S. presence.

Use Cases of Postal

Startups & Remote Companies

For teams that are fully distributed or founders who are always on the move, Postal is indispensable. It provides a stable, official address for incorporation and banking, while ensuring no important legal or financial mail gets lost. The AI summarization means a founder can quickly triage mail from their phone between meetings, keeping the business compliant and responsive without being tied to a physical office.

International Businesses Expanding to the U.S.

Postal is the fastest, most secure way to establish a professional U.S. business address without the need for a physical office or expensive legal services. It satisfies address requirements for entity formation, tax IDs, and banking, giving global companies a legitimate local footprint. The AI translation of U.S. mail protocols and compliance nuances is an invaluable benefit for overseas teams.

Professional Service Firms (Law, Accounting, Insurance)

These firms handle highly sensitive client documents and face strict compliance deadlines. Postal's HIPAA/SOC 2-compliant handling secures client data (PII/PHI), while the ability to instantly forward compliance mail to Postal's expert team for action ensures nothing falls through the cracks. It strengthens client trust by proactively managing critical filings.

Property Management & Multi-LLC Operations

Managing multiple LLCs often means juggling mail for numerous entities. Postal allows you to route all mail to one central, secure address. The AI helps sort and categorize mail by entity, and the electronic check deposit feature is perfect for seamlessly processing rental payments or other income, streamlining operations that are traditionally very paper-heavy.

Frequently Asked Questions

What is a virtual mailbox?

A virtual mailbox is a service that provides you with a real physical street address. When mail arrives at that address, the service provider (like Postal) securely scans the exterior and interior of each item and uploads it to a private online dashboard. You then can view, download, forward, or request the shredding of your mail from anywhere in the world. Postal enhances this with AI to summarize and organize your mail, transforming a physical process into a streamlined digital workflow.

How does Postal handle check deposits?

When a paper check is received, Postal scans it and notifies you via your online dashboard. You can then review the image and, with a simple click, request an electronic deposit. Postal partners with your bank to process the deposit electronically using lockbox or remote deposit capture (RDC) technology. This means faster access to funds without you ever needing to physically handle or deposit the check yourself.

What does Postal's AI actually do?

Postal's AI acts as an intelligent assistant for your mailroom. It doesn't just scan; it reads and comprehends the content. It generates concise summaries of letters, identifies the sender and purpose, highlights urgent action items, and extracts key data like due dates and invoice amounts. You can even ask it questions in a chat interface (e.g., "What is the due date for this invoice?") and it will provide the answer with citations from the document text.

Is Postal's address acceptable for official business?

Absolutely. This is a key differentiator. Postal provides a real street address (not a P.O. Box) that is fully acceptable for official use. You can use it when registering your business with the state, for your IRS correspondence (including EIN acquisition), for business banking and vendor accounts, and for licensing and permit applications. It establishes a professional, permanent business location.